Refund & Cancellation Policy - Easy Data Recover

Last updated: August 25, 2026

This Refund & Cancellation Policy explains the conditions under which customers may request cancellation or a refund for eligible products or services purchased from Easy Data Recover ("we", "us", or "our") through Cashfree Payments or another payment method we make available.

Payment processor: Cashfree Payments provides payment processing infrastructure. Refund and cancellation decisions relating to our products or services are governed by this policy, the applicable purchase terms, and applicable law.

1. Refund Eligibility

Customers may request a refund when there is a valid reason related to the purchased product or service, such as a duplicate payment, an eligible technical issue that we are unable to resolve, or another circumstance where a refund is required under the applicable purchase terms or law.

Each request is reviewed individually. Approval is not automatic and depends on the circumstances of the transaction and the applicable terms.

2. Digital Products and Services

For digital products, premium features, software-related services, or other digital services, customers should contact us as soon as possible if the purchased service is not working as described.

Because Deleted Photo Recovery App cannot guarantee recovery of every deleted or lost file, inability to recover a particular photo, video, or file does not automatically qualify a customer for a refund, unless otherwise required by applicable law or the purchase terms.

3. Duplicate Payments

If you believe that the same purchase was charged more than once, contact us with the relevant order or transaction details. After verification, an eligible duplicate payment may be refunded.

4. Failed or Unsuccessful Transactions

If your bank account or payment method was debited but the transaction was not successfully completed, please contact us with your transaction details. We will verify the payment status and take the appropriate action.

Cashfree notes that when a payment is deducted at the bank but remains failed at Cashfree, the merchant may either process the order or issue a refund after reconciliation. Cashfree states that once such a refund is issued, it generally takes 5–7 business days to reflect in the customer's bank account, although actual timelines can vary. citeturn0search2

5. How to Request a Refund

To request a refund, contact our support team:

Easy Data Recover
Email: help.easydatarecovery@gmail.com

Please include, where available:

Your name and email address used for the purchase.
Order ID, transaction ID, or payment reference.
Date and amount of the transaction.
Product or service purchased.
Reason for requesting the refund.
Relevant screenshots or error information, if applicable.

Never send your full card number, CVV, password, OTP, or other sensitive authentication information by email.

6. Refund Review

After receiving a refund request, we may verify the transaction and review the reason for the request. We may ask for additional information that is reasonably necessary to identify the transaction or investigate a technical issue.

If a refund is approved, we will initiate it through the applicable payment channel or Cashfree where appropriate.

7. Refund Method and Processing Time

Where possible, refunds are generally returned to the original payment method used for the transaction, subject to the payment provider's processing rules.

Cashfree states that refunds initiated with the bank generally take about 5–7 working days to appear in the customer's account or card statement, although actual timelines may vary because multiple financial institutions and payment participants may be involved. citeturn0search1

Refund timing: The time taken for a refund to appear in your account is controlled partly by your bank, card issuer, UPI provider, or other payment service. A refund may therefore take additional time after we initiate it.

8. Refund Request Time Limit

Unless a different period is required by applicable law or expressly stated in the purchase terms, refund requests should be submitted as soon as reasonably possible after the transaction or issue occurs.

Cashfree's published customer/grievance information states that refund requests are generally not accepted after 120 days from the transaction date unless the acquiring banking partners support the request. citeturn0search1

9. Cancellation Policy

Where a customer has purchased a service that can be cancelled before delivery or activation, the customer should contact us as soon as possible to request cancellation.

Once a digital service, premium feature, or other service has been delivered, activated, or substantially used, cancellation may not be available except where required by applicable law or the applicable purchase terms.

10. Chargebacks and Payment Disputes

Customers should contact Easy Data Recover first so that we have an opportunity to investigate and resolve a payment or service issue. Cashfree's published information directs customers with cancellation and refund questions to contact the merchant support team directly. citeturn0search2

Nothing in this policy limits any rights or remedies available to customers under applicable law or applicable payment-network rules.

11. Cashfree's Role

Cashfree acts as a payment technology and payment processing provider. The products or services purchased are provided by Easy Data Recover. Cashfree's published terms indicate that merchant-specific refund, return, exchange, cancellation, and dispute policies are governed by the merchant's terms and conditions. citeturn0search0

12. Changes to This Policy

We may update this Refund & Cancellation Policy when our products, payment methods, business practices, or applicable requirements change. The latest version will be published on this page with a revised "Last updated" date.

13. Contact Us

For refund, cancellation, or payment questions, contact:

Easy Data Recover
Email: help.easydatarecovery@gmail.com
Website: https://easydatarecover.com/